Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • You will find nearly all the answers to your questions in the easy–to–navigate Help Center included in your Web Hosting Control Panel. It boasts an elaborate database with regularly asked questions and comprehensive educational articles contributed by our skilled customer support team.

  • Top quality support service
  • Educational Videos

  • For people who prefer to find out how to rectify a commonly experienced problem by watching a training video, we’ve added a collection of video tutorials to our Web Hosting Control Panel. All the tutorial videos are short and simple to understand. They offer step–by–step demonstrations of different web site administration operations.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24x7 tech support service and a one–hour response guarantee. Our skilled technical support engineers will be available 24x7 to attend to your questions and to rectify any issue that you might possibly stumble upon. Simply open a helpdesk ticket from the Help Center section and we’ll respond in no time.