When you get your own web server, you'll have more liberty as to what you can install and run when compared to a shared Internet hosting account. With a shared service, you have access simply to your own account, hence you're not able to install server-side software. Even though this is not a predicament for most script-driven applications, there are some which have particular requirements and need specific software to be present on the web server either for some additional functionality or for them to work at all. If you have practical experience, you will not have any difficulties to run the hosting server, but if you don't, you may simply not have the capabilities to handle everything and use the script applications that you want. If that's the case, you'll be able to use our Installation & Troubleshooting upgrade, and so our system admins can setup everything for you and help you with any issues that you may come across.

Installation and Troubleshooting in VPS Servers

The upgrade can be purchased for any one of the VPS server plans no matter the OS and Control Panel that you've picked or the task that you need to be executed as our administrators will help you with anything related to the software on the hosting server. This includes, but isn't limited to, setting up third-party applications, setting up server options, troubleshooting scripts when they don't work efficiently, etcetera. The upgrade features 60 minutes of work and if a specific task requires less time, the remaining minutes shall be available for the future and shall be listed inside the virtual private server billing CP. You could use the Installation & Troubleshooting service either as a separate upgrade or as an addition to the Managed Services upgrade, which offers 30 minutes of custom work on your machine. This way, you may work on your Internet sites without needing to worry that you will not be able to use some program or losing time on technical issues.

Installation and Troubleshooting in Dedicated Servers

You may add the upgrade to any of the dedicated servers which we offer at any time that you need it. If you need any custom work from our admins just after your hosting server is ready, you may acquire the upgrade during the hosting server signup procedure, or when you need something to be executed later on, you could add the upgrade from your billing CP. The Installation & Troubleshooting service features 1 hour of work from our administrators on your machine, so in case you encounter any problems to install a third-party piece of software or some application gives errors and does not work the way it should, our experts can aid you in a very timely manner. If a task takes less than an hour, the rest of the time will be available for future tasks and you shall be able to see it within the billing area. This upgrade is perfect if you do not have much experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the half an hour custom work it includes.