Live Chat Support in Cloud Website Hosting
As we believe that a number of problems are usually resolved when you chat with a live person, we provide a live chat service for all our prospective and existing customers. The chat is accessible every single day and our customer care representatives can assist you with a number of questions and problems. In case you are not our customer yet, you're able to find out more about our cloud website hosting packages and the web hosting platform in general in order to make sure that your websites will run effectively on our servers. If you already have an account and you've got some questions or you have any problems with any of our solutions, you will be able to get in touch with us through our live chat and we can provide the needed details or help you troubleshoot the issue. You will need to open a trouble ticket for specific problems which require more time or the assistance of a system administrator, still for numerous standard problems you can get help on the spot.
Live Chat Support in Semi-dedicated Servers
We provide live chat support that is designed for all of our prospective and active customers. If you're thinking about a new hosting account, you're able to chat in real time to one of our representatives and obtain more information about our Linux semi-dedicated servers so as to pick the best package for your web sites. In case you already have an account with us, we'll be able to assist you in a timely manner with general, billing and first-level techmatters. Even though in some cases you will have to open a support ticket because there're situations that can't be resolved through a live chat, we'll be able to assist you with lots of standard tasks, like installing an e-mail account in an email client or forwarding one domain to another. In this way, you'll enjoy quick assistance and you'll save plenty of time.