Q: Why do I have to move my site? What does web site migration involve?
A: The web site migration service that we are offering is free (within a certain limit). We will transfer your website(s) to our top–of–the–line cloud hosting platform without you having to do anything. We know from personal experience that changing hosting providers can lead to lost information and undesirable network downtime. That’s why we will do all that for you at no cost!We have skillful administrators whose only task is to make certain that your website performs exactly as it did on your former web hosting platform. The administrators are experts in transferring custom–made websites, as well as websites that are based upon popular web applications such as Joomla™ and WordPress.
Q: Website migration sounds like a lot of work. Just how long is it going to take?
A: While we cannot give you a precise ETA, since there are a lot of variables, among them the physical size of the web files and databases, the location of the present host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we’ll try our best to move your web site within 48 hours, and in certain cases – within 24 hours (in case the website content is not very large).
Q: My personal privacy concerns me. What details do you need to have?
A: We do not request any sensitive data. We will need, though, the login information for your old hosting account as well as the name of the site that you wish to transfer.
Q: My current web hosting account has sensitive info inside. How can I rely on you?
Q: Will there be any outage for my website?
A: While we transfer your website, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. As soon as the transfer is over, we will make sure that everything is working properly and that the integrity of your web content is not compromised prior to notifying you that the transfer is done. Then we’ll tell you how to transfer the domain to your hosting account with us and how to edit the DNS records.
Q: Will my current web hosting provider need to provide any info/help?
A: No. Apart from your login details for the Control Panel, we will not require anything. We’ll never get in touch with your hosting provider. They won’t know anything about the migration either.
Q: Does it make any difference what platform my current hosting provider is using?
A: We can transfer your website from any web hosting provider or any Linux–driven hosting platform as long as we can acquire access to the Control Panel and there is FTP access available.The only sites that we’re unable to migrate are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.